● Help students by answering questions and assisting with coding issues
● Provide assistance to the instructor for daily teaching assignments
● Develop teaching material for students to help them understand coding concepts

● Successfully opened a new location in 2018 and grew the business +20% year-over-year with total
sales over $12 million
● Managed a team of 10+ employees and identified and developed employees for new positions
● Created a customer-focused atmosphere to ensure that the team and store could meet customer needs
and customer requests

● Effectively managed a district portfolio of 11 stores to achieve the annual sales budget of +$18 million
● Area lead District Manager for Starbucks Playbook - a Lean system to improve customer service,
beverage routines, and store organization. Provided guidance to fellow District Managers on roll out of
Playbook to 80+ stores
● Built relationships with non-profit organizations; planned and organized annual community projects as a
Youth Action Grant Ambassador
● Awarded DM Rookie of the year for 2010- recognized for increasing profitability of district and reducing
overall district turnover
● Awarded trip to Costa Rica in 2015 to visit Starbucks Hacienda Alsacia Coffee Farm and other local
farms
● Store Manager, Assistant Store Manager, Shift Supervisor, Barista July 2000- March 2010