Oversaw customer order management process from data entry to shipment.
Handled communications between offshore and local partners.
Shipped 200 orders per week of just-in-time inventory for efficient forward logistics.
Received and processed over 200 incoming inventory items per week.
Managed reverse logistics and returned materials authorization.
Restructured the data entry process leading to a reduction of total data entry time by 50%.

Rewrote the manufacturing process instructions for a new project that resulted in an increased build efficiency of 10% .
Improved production times by 20% by rearranging and reorganizing the assembly floor.
Conducted time studies to analyze workflow in welding and reassigned tasks to automation to reduce welding times by 5%.
Led documentation efforts to improve procedural guidelines.