Managed the church’s online presence by designing and maintaining a user-friendly website to support outreach and engagement. Developed automation scripts for lighting, video, camera, and audio controls to streamline operations. Led digital engagement strategies to improve community interactions with tailored solutions. Created custom website components and integrated third-party APIs to enhance functionality and optimize user experience.

Collaborated with rental investors to strategize pricing and optimize rental rates for profitability. Provided financial insights and performance analysis to maximize property returns. Assisted in transitioning to new property management software, ensuring data accuracy and a smooth transfer for streamlined operations.

As a reservationist at Your Lake Vacation, I not only managed incoming emails and phone calls but also developed a software solution to automate the data entry process for our leads. This streamlined the workflow, reducing manual effort and improving efficiency. I assisted customers with platform inquiries like VRBO, ensuring they received accurate rental details. Additionally, I coordinated the booking process, providing information on availability, pricing, and amenities. My technical skills, combined with strong communication and organizational abilities, helped enhance the overall customer experience and operational efficiency.