Supported to get carrier certification for all mobile products and technical end point to carrier for the field network issues
Communicated and collaborated with wireless mobile carrier including Lab support and Product management
Tested mobile devices to ensure devices meet carrier requirements and reported SW issues

Managed and maintained VP's complex calendars to ensure accurate scheduling and organization
Coordinated heavy domestic and international travels including scheduling and end-to-end logistics and timely expense report processing
Provided a bridge for smooth communication between different department heads and location and the VP and clients, demonstrating leadership, ability to build trust, and provide high touch support to senior management

Participated in a R&D product project as a technical writer: completed a user scenario and cooperated with UX team and R&D team
Outlined business proposal of R&D healthcare project