Provided customer service skills in order to assist customers and enhance their shopping experience.
Tracked the store’s inventory while stocking merchandise and items to be sold by the company.
Performed general cleanup and maintenance of the facility and balanced daily till.

Managed and processed insurance records and claims for the company’s use.
Prepped mail for business use and indexed documents using various computer software systems.

Answer calls and greet customers.
Maintain high level of customer satisfaction with focus on first call resolution.
Assist customers with home network setup and repair including:
Wireless configuration for all operating systems including Windows, iOS, OSx, and Android Windows network configurations on XP, Vista, and 7 Router configuration