• Worked with customers to understand and identify the best solutions and services available to fit their needs
• Assisted customers in implementing and understanding technology, processes, and procedures
• Every quarter would exceed sales metrics by 5% or more, earning top sales position on team

• Searched for, validated, and updated customer addresses in DOS based and browser-based applications
• Trained coworkers on correspondence processing procedures
• Accurately and efficiently prepared and re-sent correspondence to customers

• Ensured accurate and prompt assignment for customers, and that each customer leaves in assigned vehicle
• Maintained and updated accurate customer information in DOS based application